“Personal information” means information about an identifiable living individual. “Privacy Act” means the New Zealand Privacy Act 2020 or any Act which replaces it, whichever is applicable at the time.
We treat information that we collect from you, and our communications with you, in accordance with applicable laws. These may include the Privacy Act and the Unsolicited Electronic Messages Act 2007 the “anti-spam” law).
Information we collect, and how we use it
As a rule, we will collect your personal information directly from you. However, there may be exceptions to this, such as where it is not reasonably practicable to do so in the circumstances, or if any of the other exceptions set out under the Privacy Act apply. You may decline to provide information but doing so may limit the services we are able to provide to you.
|Personal information we may collect||When collected||Why collected|
|Your name, address, phone number, email address, and other contact details, date of birth||When you provide them to use for the purposes of joining The Foundation or requesting (or providing) services or information from (or to) us, or updating your contact details||So that we may identify you for the purposes of managing your membership or otherwise communicating with you|
|Information regarding your employment, including financial information||When you provide this information to us at our request||So that we can conduct industry surveys and/or conduct statistical research and for the purposes of managing your membership|
|Records of registration for, and attendance at, courses and events||When you register for and attend any of our events or courses||So that we can manage the event or course, plan future events and courses, and communicate with you|
|Your photo||When your photo is taken at our events or courses. (You may ask at any event not to be photographed.)||For our other general business activities including marketing, communication, and promotion of events|
In addition to the above, we may use the above information and any other personal information you provide to us, where that use is directly in connection with your membership or your other interactions with The Foundation. If we want to use your personal information for any other purpose, we will seek your consent first, unless an exception under the Privacy Act applies. We may also use information about you in a non-identifiable way (such as demographic data) to improve our business and offerings.
Disclosure of personal informations
We may share your personal information with our staff and leadership team of The Foundation, to the extent reasonably necessary for the purpose for which you supplied it to us. Your information may also be disclosed in confidence to our suppliers, business partners, and other third parties associated with The Foundation in order to undertake the operation of our business. This may include, but not exclusively; replacement of our membership system, allowing The Foundation service to be performed, processing of payments, conducting market research and surveys in order to improve the level of services provided to our members and customers. Information will only be shared to the extent necessary for the relevant purpose. We will not otherwise use or disclose your personal information except to the extent we are permitted to do so under the Privacy Act or obliged to do so by law.
Right to access and request correction
Retention and deletion of your information
As a rule, we keep your personal information for only as long as reasonably necessary for the purpose for which it was collected. However, longer retention per The Foundations rules may apply to the following categories of information: An individual’s course, which we may retain to enable individuals to verify information about their attendance at courses and events and about any qualification or accreditation they received as a result. Our register of members, which we may retain for the purpose of enabling members and ex-members to confirm their membership history and for archival purposes in connection with the history of the organisation. Information necessary to verify the identity of any person seeking confirmation of their previous membership or course/accreditation history. Information that we are required by law to hold for longer per The Foundations rules. While we will consider and action any request from you to delete your information, there is information that we are obliged by law to retain despite your request for deletion. If you would like us to remove any of your personal information from our database, please contact AR@bluehope.co.nz While we will consider and action any reasonable request from you to delete your information, there will remain information that we are obliged by law to retain despite your request for deletion. Please also note that deleting your information may limit the services we are then able to provide to you.